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Home > Privacy policy
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Privacy policy
Hotel Alcántara

Privacy Statement
Hotel Alcántara is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Hotel Alcántara Web site and governs data collection and usage. By using the Hotel Alcántara website, you consent to the data practices described in this statement.

Collection of your Personal Information
Hotel Alcántara collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Hotel Alcántara also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Hotel Alcántara. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Hotel Alcántara for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hotel Alcántara Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Hotel Alcántara public message boards, this information may be collected and used by others. Note: Hotel Alcántara does not read any of your private online communications.

Hotel Alcántara encourages you to review the privacy statements of Web sites you choose to link to from Hotel Alcántara so that you can understand how those Web sites collect, use and share your information. Hotel Alcántara is not responsible for the privacy statements or other content on Web sites outside of the Hotel Alcántara and Hotel Alcántara family of Web sites.

Use of your Personal Information
Hotel Alcántara collects and uses your personal information to operate the Hotel Alcántara Web site and deliver the services you have requested. Hotel Alcántara also uses your personally identifiable information to inform you of other products or services available from Hotel Alcántara and its affiliates. Hotel Alcántara may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hotel Alcántara does not sell, rent or lease its customer lists to third parties. Hotel Alcántara may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Hotel Alcántara may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hotel Alcántara, and they are required to maintain the confidentiality of your information.

Hotel Alcántara does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Hotel Alcántara keeps track of the Web sites and pages our customers visit within Hotel Alcántara, in order to determine what Hotel Alcántara services are the most popular. This data is used to deliver customized content and advertising within Hotel Alcántara to customers whose behavior indicates that they are interested in a particular subject area.

Hotel Alcántara Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hotel Alcántara or the site; (b) protect and defend the rights or property of Hotel Alcántara; and, (c) act under exigent circumstances to protect the personal safety of users of Hotel Alcántara, or the public.

Security of your Personal Information
Hotel Alcántara secures your personal information from unauthorized access, use or disclosure. Hotel Alcántara secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement
Hotel Alcántara will occasionally update this Statement of Privacy to reflect company and customer feedback. Hotel Alcántara encourages you to periodically review this Statement to be informed of how Hotel Alcántara is protecting your information.

Contact Information
Hotel Alcántara welcomes your comments regarding this Statement of Privacy. If you believe that Hotel Alcántara has not adhered to this Statement, please contact Hotel Alcántara at our email address. We will use commercially reasonable efforts to promptly determine and remedy the problem.